1. Services Offered

Moksh Funeral Service provides end-to-end funeral and last rites services including:

• Cremation & burial arrangements
• Hearse/ambulance services
• Religious rituals & pandit/maulvi/priest arrangements
• Documentation assistance
• Dead body handling and transport

All services are subject to availability and local regulations.

2. Booking & Confirmation

• Services must be booked via phone, website, or authorized representatives.
• A booking is confirmed only after payment (full/partial) is received.
• Moksh reserves the right to refuse service in case of incomplete information or non-compliance with legal requirements.

3. Pricing & Payments

• Prices vary depending on location, urgency, and service type.
• Additional charges may apply for:
  
  • Late-night or emergency services
  • Extra distance or waiting time
  • Special rituals or customized arrangements
• All payments must be made via approved payment methods (UPI, bank transfer, cash, etc.)

4. Cancellation & Refund Policy

• Cancellation must be informed at least 2 hours prior to service time.
• Refund eligibility:
  
  • Before service dispatch: Partial refund (after deduction of processing fee)
  • After dispatch: No refund
• Emergency bookings may be non-refundable.

5. Client Responsibilities

• Provide accurate information about the deceased and location.
• Ensure all required documents (death certificate, ID proof, etc.) are available.
• Follow local laws and religious guidelines.

6. Legal Compliance

• All services are conducted as per local municipal and government regulations.
• Moksh Funeral Service is not responsible for delays caused by:
  
  • Legal formalities
  • Police clearance
  • Hospital procedures

7. Limitation of Liability

• Moksh Funeral Service will strive for timely and respectful service but:
  
  • Is not liable for delays due to uncontrollable circumstances (traffic, weather, etc.)
  • Is not responsible for emotional distress beyond service scope

8. Third-Party Services

• Some services (ambulance, priests, crematoriums) may be handled by third parties.
• Moksh is not liable for third-party delays or actions but ensures coordination.

9. Code of Conduct

• Clients must maintain respectful behavior towards staff.
• Misconduct, abuse, or illegal activity may lead to service termination without refund.

10. Privacy Policy

• Personal information shared will be used only for service fulfillment.
• Data will not be shared with unauthorized parties.

11. Changes to Terms

Moksh Funeral Service reserves the right to update these Terms at any time without prior notice.

12. Contact Information

For queries or support:

Moksh Funeral Service
📞 Phone: +918828215049
📧 Email: ykapadia@gmail.com
📍 Location: Kandivali, Mumbai, Maharashtra